LBNL Masthead A-Z IndexBerkeley Lab mastheadU.S. Department of Energy logoPhone BookJobsSearch
February 2012 Print

Sue Bailey, User Services Group Leader


As head of User Services I am responsible for the User Office, the Communications Group, and experiment safety coordination at the ALS. I am available to users to discuss any aspect of your interactions with the ALS: from obtaining access to the facility, to conducting your experiment safely, to ensuring you get proper recognition for your research results and publications. So please, drop by my office (6-2212D), give me a call (x7727), or send an email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) if you have questions.

The ALS User Office has been reviewing and updating many of its procedures following a detailed analysis of our software and database. Most of the changes are intended to make life easier for ALS users or to improve efficiency. One change that you will see at the start of the next General User proposal cycle is the shift in submission deadlines from July and January to the first Wednesdays in September and March, thus shortening the lead time between proposal and beam time cycle to 4 months. We recently simplified the Score Adjustment Mechanism for active proposals with the aim of reducing user workload while still retaining fairness in the system. We are always happy to receive feedback about our processes, either by direct contact or in the User Satisfaction Survey, which all ALS users are invited to complete after their beam time.

We are also working on developing a modern Web portal for users that will include new user registration, safety systems, and centralized scheduling. Experiment safety coordination is critical to the mission of the ALS: "Support users in doing outstanding science in a safe environment.” We use the LBNL Integrated Safety Management (ISM) system, which follows these 5 core steps: define the scope of work, analyze the hazards, develop and implement controls, perform work within the controls, and provide feedback and improve. We particularly ask users to help with steps 1 and 4. We need your support for a detailed description of the scope of work, which you submit to us online, either when you complete your proposal or when you complete or update your Experiment Safety Documentation. We also need your commitment to performing your experiments within the controls developed for your safety. If you need additional support, do not hesitate to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

The ALS Communications Group constantly finds creative new ideas to advertize the exciting science that results from experiments done at the ALS. See our selection of articles and PowerPoint slides focusing on recent Science Highlights, submit a Science Brief to tell us about your work, or attend the next lunchtime Science Café to hear the latest from selected users and staff. If you are a social media fan, be sure to “like” us on Facebook and to view our short ALS videos on You Tube.

The ALS User Executive Committee (UEC), with the support of the User Office and communications staff, are already planning the next annual User Meeting (8-10 Oct, 2012-save the date!). If you have good ideas for speakers or want to contact the UEC about any aspect of your experience at the ALS, please email the UEC.

Contact: Sue Bailey, 510-486-7727, This e-mail address is being protected from spambots. You need JavaScript enabled to view it